The Royal Road

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The Royal road to a person's heart is to talk about the things

He or she treasures the most.

Talk in terms of the other person's interests.

Make the other person feel important -- and do it sincerely.

Avoid argument

You can not win an argument.

You may achieve a victory sometimes

But you will never get your opponent's good will.

Control your temper in such situations.

Listen first and look for areas of agreement.

Be honest and promise to think.






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